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Water and Sewer Billing Information

City Billing Information

Rural Billing Information

Annual Drinking Water Quality Report - 2004

For a payment extension or if your water service has been cut off, please click below

Payment  Extensions and Service Cut Off

 

Customer Service

The Mt. Washington Water Company has improved the quality of Customer Service by providing a drive thru window for the convenience of our customers and allowing the option to pay their utility bills automatically each month through the City's Direct Payment Program commonly called Bank Drafts.

The Water Company has also installed a new telephone system to handle after hours emergency calls. A direct line was set up for water emergencies. All Council members and employees have voice mail boxes to receive your calls.

City employees strive to provide the highest quality service possible to its customers.

 

 

Swimming Pool and New Sod/Seed Adjustment Policy Change

Please be advised that effective Monday, June 7, 2004, the City of Mt. Washington Water and Sewer Company will no longer be offering adjustments for swimming pools or new sod/seed for the sewer portion of the water utility bill.

If you have questions regarding this policy change, please contact City Clerk, Christi Franklin at 538-4216 or christi.franklin@cityofmtwashington.org

 

  

 

   Where does my water come from?

The Mt. Washington Water & Sewer Company is an entity owned by the City of Mt. Washington. The water company's constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. The Mt. Washington Water Company is committed to ensuring the quality of your water.

Your drinking water is currently purchased from Louisville Water Company (LWC). The intake for LWC is located on the Ohio river near the Zorn pumping station on Zorn Avenue. The Ohio River is classified as surface water.

The sources of drinking water (both tap and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or the ground, it dissolves naturally occurring minerals and in some cases, radioactive material, and can pick up substances resulting from the presence of animals or human activity. Contaminants that may be present in source water include microbial contaminants, inorganic contaminants, pesticides and herbicides, organic chemical contaminants, and radioactive contaminants. In order to ensure that tap water is safe to drink, EPA prescribes regulations that limit the amount of certain contaminants in water provided by public water systems.

City of Mt. Washington Water Company routinely monitors for constituents in your drinking water according to Federal and State laws.

 



Last Edited on 03/25/2008 01:02 PM
Phone:  502-538-4216  Email: 
christi.franklin@cityofmtwashington.org